Privacy Policy

Effective Date: 26.11.2024

rycl ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and make purchases on our online store ("Store"). By using our Store and providing us with personal data, you consent to the collection and use of your information in accordance with this policy.

1. Data Controller

The data controller for your personal information is:

rycl
rycl.apparel@gmail.com

If you have any questions or concerns regarding this Privacy Policy, please contact us at the above contact details.

2. Personal Data We Collect

We collect the following types of personal data when you interact with our Store:

  • Contact Information: Full name, email address, phone number, and shipping/billing address.

  • Order Information: Products you purchase, payment information, and order history.

  • Payment Information: We use PayPal as the primary payment method, and PayPal processes payment data. We do not store payment card details.

  • Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform, and other technology on the devices you use to access this website.

  • Marketing and Communications: Preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Data

We collect personal data through the following means:

  • Directly from you: When you place an order, register an account, or sign up for our newsletter.

  • Automatically: When you visit our Store, we automatically collect technical data using cookies and similar tracking technologies. For more information, please see our Cookie Policy below.

  • From Third Parties: We may also receive data from our subcontractors (e.g., Printful, Inc.) as needed to process your order.

  • Squarespace: Our website is hosted on Squarespace.com, a service provided by Squarespace, Inc. Squarespace may collect technical data related to your visit to our website for the purpose of hosting and website functionality.

  • PayPal: We use PayPal as a payment processor. When you make a purchase, your payment data is collected and processed by PayPal.

4. Purpose and Legal Basis for Data Processing

We process your personal data for the following purposes:

  • To process and fulfill orders: This includes delivering products, processing payments, and managing customer service inquiries.

  • To improve our Store: To enhance your shopping experience, analyze data, and optimize our website.

  • To communicate with you: To send you transactional emails, such as order confirmations, delivery updates, and customer support.

  • To send marketing communications: If you have consented to receiving marketing information, we may send you newsletters and promotional offers.

The legal basis for processing your personal data is as follows:

  • Performance of a contract: To process your orders and deliver products.

  • Legitimate interests: For improving our services and communicating with you.

  • Consent: For sending marketing communications or other communications not related to fulfilling your order.

  • Legal obligation: In some cases, we may process your data to comply with legal obligations (e.g., tax reporting).

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your personal information with the following third parties as necessary for the fulfillment of orders and services:

  • Subcontractors for order processing:

    • Printful, Inc., 11025 Westlake Dr., Charlotte, NC 28273, USA.

    • By placing an order, you explicitly consent to the sharing of necessary personal data with these subcontractors for the purpose of order fulfillment (production and shipment).

    • PayPal: As our payment processor, PayPal may collect and store your payment information, such as credit card details. We do not have access to your payment data as PayPal handles all payment transactions.

    • Squarespace: As a Squarespace-hosted site, we share your data with Squarespace for website functionality and data hosting. Squarespace may also process your data in the USA, and you acknowledge this by using our website. Squarespace adheres to strict security measures but is subject to U.S. laws, which may not provide the same level of protection as GDPR in the EU.

    • Printful, Inc. processes personal data in the USA, which does not have the same level of data protection as in the European Union. Therefore, by providing your data, you consent to the transfer of your data to the USA, in accordance with the Standard Contractual Clauses under GDPR.

6. International Data Transfers

As mentioned above, personal data may be transferred to and processed in the United States by Printful, Inc., PayPal, and Squarespace. The USA does not provide an equivalent level of data protection under EU law. Therefore, the data transfer is subject to appropriate safeguards, such as Standard Contractual Clauses to ensure your data is protected in compliance with the General Data Protection Regulation (GDPR).

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements.

  • Order Data: We keep your order history for 6 months to facilitate customer support and for warranty claims.

  • Marketing Data: We retain marketing preferences until you withdraw your consent or unsubscribe from communications.

  • Account Data: We keep account data until you delete your account.

8. Your Rights under GDPR

You have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can request that we correct any inaccurate or incomplete data.

  • Right to erasure: You can request that we delete your personal data, subject to legal obligations.

  • Right to restrict processing: You can request that we limit the processing of your data in certain circumstances.

  • Right to data portability: You can request that we provide your data in a structured, commonly used format for transfer to another service provider.

  • Right to object: You can object to the processing of your data for marketing purposes or based on legitimate interests.

  • Right to withdraw consent: If we process your data based on your consent, you can withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided above.

9. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

10. Cookies and Tracking Technologies

  • Cookies: We use cookies to improve your experience on our website and store. Cookies are small text files stored on your device. You can manage your cookie preferences directly in your browser settings, but note that disabling cookies may affect the functionality of our website.

  • Google Fonts: Our website uses Google Fonts (provided by Google LLC) to display fonts in a standardized way. Google may collect technical data such as IP addresses and usage data while you visit our website, which is transferred to servers in the USA. You can find more information on Google’s data collection and processing practices in their Google Fonts Privacy Policy.

  • Social Media Plugins: Our website may include social media buttons and widgets (e.g., Facebook, Instagram, TikTok) that allow you to interact with these services. These services may collect your data directly through these buttons and widgets. Please be aware that we do not control the data collected by these services, and we recommend reviewing their respective privacy policies:

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12.Complains

If you believe that your privacy rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your country. For EU residents, this is usually the data protection authority in the country of your residence.